SHIPPING & RETURNS
We ship to the UK using Royal Mail. Each order is posted first class and dispatched within 24 hours, except on weekends. If an order is placed after 11am on Saturday, it will be posted the following Monday morning. Shipping is £1.99 and free on orders over £30. Shipping takes 1-3 days, however due to the Coronavirus pandemic please allow up to 10 days before contacting us regarding your delivery. In the case that your order is lost in the post you will receive a full refund of your order, or a credit.
All international shipping costs £8.99. We use Royal Mail Tracked international service. The estimated shipping time is 1-3 weeks due to the current pandemic.
We are not liable for import taxes or charges imposed for orders outside the EU.
RETURN & EXCHANGE POLICY
At Meri-Pola we do our best to ensure our customers are satisfied with their products. In the case that they are dissatisfied with their order, they can return up to 14 days after their item has been delivered. All items being returned must have labels attached and be unworn, with no damage to them. Unfortunately due to hygiene reasons, earrings cannot be returned.
-Please note that return postage is responsibility of the customer and original postage will not be refunded.
-A note with your order number must be included inside your packing slip
-If you have damaged the item(s) or they show signs of wear we cannot accept a return
40 Harefield Road, Sharrow, Sheffield, S11 8NU